Privacy Policy

Effective Date: August 1, 2025

Haruki is committed to protecting your privacy and handling your information responsibly. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect

• Personal Information: Name, email, agency/organization, and role.
• Billing Information: Payment details (e.g., credit card or ACH) if you subscribe directly.
• Usage Information: Training activities, scenario interactions, and progress.
• Sensitive Information: Self-reported experiences and responses to training scenarios (used only to deliver training)
• Technical Data: Device type, browser, IP address, and session activity.

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2.  How We Use Information

We use your information to:

• Deliver personalized training modules.
• Process subscription payments.
• Provide support and operational use.
• Improve platform performance.
• Ensure compliance with laws and security obligations.

We do not sell personal data.

3.  How We Share Information

We may share data:

• With Service Providers: Vendors who process payments, provide hosting, or analytics.
• As Required by Law: To comply with legal obligations.
• With Consent: If you explicitly authorize sharing (e.g., research partnerships).

4.  Data Storage & Security

• Data is encrypted in transit and at rest.
• Access is limited to authorized personnel.
• Sensitive training responses are stored securely and never shared without consent.

5.  Your Rights

Depending on your jurisdiction, you may have rights to:

• Access, update, or correct your data.
• Request deletion of your data.
• Restrict or object to processing.
• Receive a portable copy of your data.

Contact support@harukihealth.com to exercise rights.

6.  Data Retention

We retain data only as long as necessary for subscription services, training, support, or compliance. When no longer needed, data is securely anonymized and used only for operational use and aggregate reporting.

7.  Changes to Policy

We may update this Privacy Policy periodically. Updates will be posted with a revised effective date.

8.  Contact Us

For questions about this Privacy Policy:
Haruki Health
Email: support@harukihealth.com

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By continuing to use the platform, you agree to this Privacy Policy.